Unable to load a jpg file

Discussions about the Newsletter Tool at LDS.org.
dongreen
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Posts: 11
Joined: Tue Mar 27, 2012 6:14 am

Unable to load a jpg file

Postby dongreen » Sun Nov 18, 2012 9:49 am

In a demo of the Newsletter to all the bishops in Stake Bishopric meeting this morning, I was unable to attach a .jpg file. Get the error "Filetype not allowed". I did this last week, 11 Nov 2012 and it worked. I initially thought it was because of a different jpg file being used. I later tried the exact same file used last week that worked and it failed as well.

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Sun Nov 18, 2012 10:38 am

JPEG files cannot be put in a newsletter article as an attachment; instead, they should be inserted as an image.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

dongreen
New Member
Posts: 11
Joined: Tue Mar 27, 2012 6:14 am

Postby dongreen » Sun Nov 18, 2012 12:34 pm

I also found the following in the help document regarding image uploading (in item 4 under “Create Articles”).

Note: Image uploading does not work in Internet Explorer. As a result, the image button does not appear in this browser. You must switch to Chrome or Firefox to upload images.
https://ue.ldschurch.org/ldsapphelp/newsletter/#main_topics/creating_articles.htm


When it worked last week I was using Firefox. Are there plans to include inser image in Internet Explorer?


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