Publisher unable to add articles to the newsletter

Discussions about the Newsletter Tool at LDS.org.
hallbj
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Joined: Wed Jan 26, 2011 7:15 am

Publisher unable to add articles to the newsletter

Postby hallbj » Mon Sep 10, 2012 1:07 pm

I added a member as a publisher to the newsletter site for our ward, but she does not get the "Add Article" link and is unable to add articles.

jdlessley
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Postby jdlessley » Mon Sep 10, 2012 1:41 pm

Did you add her by name or by calling? If by calling, is her calling a standard position in MLS or a non-standard position. It is possible to have a non-standard position entered into MLS that is identical to the standard position. Currently the Newsletter only grants access using the standard positions.

I have not tested to see how long it takes for permissions to take effect when a publisher is added by calling. But I did test using my wife's log on for one added by name and the permissions were granted in the time it took to open another browser and log her on. It may take some time if she was added by calling for the permissions to be processed by the system. If she does not have permissions within 24 hours then there may be other issues at work.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

hallbj
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Joined: Wed Jan 26, 2011 7:15 am

Postby hallbj » Mon Sep 10, 2012 1:43 pm

She was added by name on Sunday.

russellhltn
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Postby russellhltn » Mon Sep 10, 2012 1:56 pm

Make sure that when she pulls up the website that she's selected "ward" and not "stake".
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

hallbj
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Joined: Wed Jan 26, 2011 7:15 am

Postby hallbj » Mon Sep 10, 2012 2:03 pm

She is viewing the ward page and verified it by sending a image of what she is seeing.
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russellhltn
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Postby russellhltn » Mon Sep 10, 2012 2:50 pm

Roger is a "she"??

I think she's signed in with the wrong account.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Postby aebrown » Mon Sep 10, 2012 3:00 pm

RussellHltn wrote:Roger is a "she"??

I think she's signed in with the wrong account.


You have sharp eyes. Excellent catch!
Questions that can benefit the larger community should be asked in a public forum, not a private message.

hallbj
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Posts: 4
Joined: Wed Jan 26, 2011 7:15 am

Postby hallbj » Tue Sep 11, 2012 6:08 am

aebrown wrote:You have sharp eyes. Excellent catch!


Thank you, she has since created her own account and it works as designed.


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