I am trying to add a new Admin user in the blank user field. The user I am trying to add is our new Ward Newsletter Editor. Since that is not a standard calling the calling was entered in MLS as a custom calling so it does not show up when trying to add the new user by calling name.
When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.
How can I add this new Admin?
Thanks
Cannot Add New User/Admin by Name
-
- New Member
- Posts: 1
- Joined: Thu Jan 29, 2015 8:10 pm
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Cannot Add New User/Admin by Name
I know it was possible a few months ago to add administrators or publishers by name. But that capability seems to be gone now. Since the Newsletter is not really being actively developed, my guess is that some service that generates the lists of names is down. But regardless of the reason, it's just not possible to add administrators or publishers by name right now. So your options are either to wait until that functionality is restored, have someone else with a standard calling perform the functions you need done, or give the person a standard calling.jeffdinsdale wrote:When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.
How can I add this new Admin?
- barkeraj
- Church Employee
- Posts: 175
- Joined: Thu Nov 09, 2006 9:15 am
- Location: Springville, UT
Re: Cannot Add New User/Admin by Name
This should now be working.
-
- New Member
- Posts: 1
- Joined: Tue Feb 03, 2015 12:29 pm
Re: Cannot Add New User/Admin by Name
Still not working.
-
- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot Add New User/Admin by Name
More likely "broke again". The newsletter is having a number of issues right now.chperkins wrote:Still not working.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Community Administrator
- Posts: 34421
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot Add New User/Admin by Name
The newsletter should be back to normal. See if this problem got fixed as well.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.