Wrong ward/stake when logging in to Beta Directory

Beta testing of the Local Unit Directory Application
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jcarroll
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Posts: 32
Joined: Wed Apr 20, 2011 7:06 pm
Location: Illinois, United States
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Re: Wrong ward/stake when logging in to Beta Directory

Postby jcarroll » Wed Jan 16, 2013 7:22 pm

Yeah, I live in the Naperville Illinois stake, and sometimes I get the Orem Utah Hillcrest Stake, Hillcrest 3rd Ward, and other times I get Rupert Idaho Stake, Rupert 7th Ward. However, I'm not able to view the membership information for anyone in these units. Clicking on "Ward Leaders" or "Stake Information" from the dropdown causes the page to refresh, taking me back to "My Household."

kyleq
Community Moderators
Posts: 288
Joined: Mon Aug 16, 2010 1:28 pm
Location: US

Re: Wrong ward/stake when logging in to Beta Directory

Postby kyleq » Thu Jan 17, 2013 8:21 am

We have tracked this down to a problem with data being cached in our system. When you see an incorrect stake/ward info you are seeing the info of someone that logged in prior to you. We have identified where this is happening and we are actively working to get it resolved as soon as possible.

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Wrong ward/stake when logging in to Beta Directory

Postby russellhltn » Fri Jan 18, 2013 11:16 am

This should be fixed. See Latest Patch 1/18/2013.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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