RKATS changes its name

Discussions around the Help Center website located at clerksupport.lds.org. (Formerly called Record Keeping and Technology Support or RKATS)
russellhltn
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RKATS changes its name

Postby russellhltn » Fri Nov 21, 2014 5:09 pm

RKATS (Record-Keeping And Technology Support) has been renamed. It's now called "Help Center".
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: RKATS changes its name

Postby sbradshaw » Sun Nov 30, 2014 7:05 pm

I found this page that gives more info about the change:
https://www.lds.org/help/support/about- ... r?lang=eng
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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johnshaw
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Re: RKATS changes its name

Postby johnshaw » Mon Dec 01, 2014 8:29 am

Well, I'm now wondering exactly what the status of a clerk or executive secretary is... Interesting that the logistical/clerking side of what a Bishopric or Stake Presidency does seems to be lumped into a general 'Help' category.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

jdlessley
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Re: RKATS changes its name

Postby jdlessley » Mon Dec 01, 2014 9:25 am

johnshaw wrote:Well, I'm now wondering exactly what the status of a clerk or executive secretary is... Interesting that the logistical/clerking side of what a Bishopric or Stake Presidency does seems to be lumped into a general 'Help' category.

There is still going to be areas of the Help Center that will remain accessible only to those with specific callings - just as it has in the past. For example, general membership does not have access to portions of the Help Center / Applications / Member and leader Services (MLS). In that example only four of the eleven sections are active for access to the general membership.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

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johnshaw
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Re: RKATS changes its name

Postby johnshaw » Mon Dec 01, 2014 9:40 am

Yes, I get that, certainly it is still there, but there is separate areas for leadership positions on the lds.org website... let me see if I can be more specific.... most leadership callings have an area on the lds.org website... The list is below, so only clerk stuff... logistical stuff for MP Leadership is in the 'Help Center' - All other callings have a unique page, specially designated to it. Whether you think it or not, it says something important, psychologically it affects how we 'view' things. I've lived through too many experiences/conversations where the phrase "you're just the clerk" was used. In fact, I have had to explain to Stake Presidency members, even, that the site is official. It looks so different from all the other leadership areas that it is not immediately assumed, unfortunately.

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“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”

― Thomas Paine, Common Sense


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