Tech Forum

For the past 2 days no access to Lesson Schedules. Is the app down? Others in the Ward having same difficulty...getting the endless spinning wheel.

Lesson Schedules is working fine for me. So the app is clearly not down.

However, the fact that you and "others in the ward" are having the same difficulty might point to a problem with your ward's data. Do you know of anyone in the ward that can use Lesson Schedules, or does it have this problem for everyone? And does the problem happen immediately upon accessing Lesson Schedules, or is it when you do some particular operation in the application?

I'm just getting the spinner as well (to clarify, it's not the browser loading spinner, the page starts to load, but in the main body of the app there's a javascript spinner that never clears, so all you get is the shell of the page). In firebug I'm seeing a 302 response to one of the scripts that the page is loading, that's likely the issue. Some may have a cached copy of the script so the page may continue to work for them until that expires (so if it's working for you, DON'T clear your cache, or you will likely lose it and start getting the spinner).

mstauff wrote:I'm just getting the spinner as well (to clarify, it's not the browser loading spinner, the page starts to load, but in the main body of the app there's a javascript spinner that never clears, so all you get is the shell of the page). In firebug I'm seeing a 302 response to one of the scripts that the page is loading, that's likely the issue. Some may have a cached copy of the script so the page may continue to work for them until that expires (so if it's working for you, DON'T clear your cache, or you will likely lose it and start getting the spinner).

I cleared my cache as well (our ward isn't really using the Lesson Schedules so I didn't really care if it stopped working) and now I'm getting the same error (I didn't before clearing the cache). It looks like the https://secure.lds.org/stats/s_code_ldsall.js script is redirecting to outofservice.lds.org. It looks like both the calendar and directory get this file from https://edge.ldscdn.org/30/scripts/s_code_ldsall.js instead. Assuming both are supposed to be using the same version of that file it seems like this should be a pretty easy fix.

It's back up now for me, looks like that script is back up.

it's back up for me as well. Same for other ward members

It worked for me yesterday, but not this morning. It's working again for me now.