Error when trying to delete course

Discussions about the Lesson Schedules Tool at lds.org.
mdturner
New Member
Posts: 13
Joined: Fri Sep 30, 2011 12:45 pm
Location: Seattle, WA, USA
Contact:

Error when trying to delete course

Postby mdturner » Tue Sep 25, 2012 2:48 pm

Hi,

When I try to delete a course I get the message "Service error detected. The session may have timed out." I've tried clearing cookies and logging in on a different computer.

Thanks!

mevans
Senior Member
Posts: 1282
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Postby mevans » Tue Sep 25, 2012 6:20 pm

What's your calling? Can you get someone else with permissions to try deleting the course just to see what happens?

guyhambly
New Member
Posts: 1
Joined: Wed Sep 26, 2012 7:30 am

Postby guyhambly » Wed Sep 26, 2012 7:34 am

I'm having the same problem. I've tried at home and at the clerk's office yesterday (different computer).

I'm the Ward Clerk and cannot delete any classes.

Thanks

raylister
New Member
Posts: 1
Joined: Wed Sep 28, 2011 12:22 pm

Error when trying to delete course

Postby raylister » Wed Sep 26, 2012 9:08 am

I'm having the same problem?

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Sep 26, 2012 10:03 am

This has been reported to the developers.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

LisaAn
Church Employee
Church Employee
Posts: 259
Joined: Mon May 14, 2012 1:16 pm
Location: Riverton, Utah, USA

Postby LisaAn » Thu Sep 27, 2012 12:05 pm

We're having trouble duplicating this problem here at the church. If you would send me a private message with your header information (go to http://www.lds.org/header after logging in and copy that page) we'll see if we can figure out what's going on. Thanks for your patience.
QA Engineer

ESScott117
New Member
Posts: 1
Joined: Tue Oct 02, 2012 2:53 pm

Postby ESScott117 » Tue Oct 02, 2012 3:02 pm

I also, as branch clerk, have been unable to delete any existing classes in order to enforce the exceptions to lesson schedules. I tried from the unit computer on Sept 23 and 30, from my laptop at church on the 30th, and at home today. All attempts give me the "Service error detected. The session may have timed out." It makes no difference if I use IE, Firefox, or Chrome.

gbell32
New Member
Posts: 1
Joined: Wed Oct 03, 2012 8:46 am

will a screen shot do?

Postby gbell32 » Wed Oct 03, 2012 9:05 am

LisaAn wrote:We're having trouble duplicating this problem here at the church. If you would send me a private message with your header information (go to www.lds.org/header after logging in and copy that page) we'll see if we can figure out what's going on. Thanks for your patience.



I attached a screen shot of the error I get.
Attachments
Lesson Schedules.jpg
(88.03 KiB) Downloaded 1407 times

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Oct 03, 2012 10:09 am

No, they need the information found in the header. It gives such details as your calling, etc.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mdturner
New Member
Posts: 13
Joined: Fri Sep 30, 2011 12:45 pm
Location: Seattle, WA, USA
Contact:

Postby mdturner » Wed Oct 03, 2012 10:29 am

I sent Lisa my header info last week, but haven't heard anything yet.


Return to “Lesson Schedules”

Who is online

Users browsing this forum: No registered users and 2 guests