Eternal Spinning Ball

Discussions about the Lesson Schedules Tool at lds.org.
mevans
Senior Member
Posts: 1280
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Eternal Spinning Ball

Postby mevans » Mon Aug 13, 2012 6:00 am

This morning I'm trying to access lesson schedules and I get the eternal spinning ball. I've seen this before (and I know someone using an iPad has seen it, too).

I've tried it on Mac Safari, Mac Firefox, and Mac Chrome and they all get it.



Here's some error information from Firebug:

Code: Select all

[color="red"]GET https://www.lds.org/lesson/services/user/data      404 Not Found    122ms[/color]   
jquery.js (line 4)


[B]Headers[/B]

Response Headers
Cache-Control   no-cache,max-age=0,private
Content-Encoding   gzip
Content-Language   en-US
Content-Length   446
Content-Type   text/html;charset=utf-8
Date   Mon, 13 Aug 2012 12:41:54 GMT
Request Headers
Accept   application/json, text/javascript, */*; q=0.01
Accept-Encoding   gzip, deflate
Accept-Language   en-us,en;q=0.5
Connection   keep-alive
Cookie   JSESSIONID=BA8FC4C184D528D9569AC41B44AF7295; TS4899b0=aee3906dfa5e6ee253b946a899954efee14b81e4fee3ff595028f3ab60ac0ec58d5a0149; lds-youTube=true; s_vi=[CS]v1|2780E0568501388D-40000107600C78DE[CE]; ldsorg_profile=%7B%22lastUser%22%3A%22750987425%22%2C%22users%22%3A%7B%22750987425%22%3A%7B%22nbIntro%22%3A0%2C%22nbMode%22%3A1%2C%22nbToolbar%22%3A1%2C%22nbColor%22%3A%22hl-color-1%22%2C%22nbFolder%22%3Anull%2C%22editId%22%3Anull%2C%22nbView%22%3A1%7D%7D%7D; lds-preferred-lang-v2=eng; lds-preferred-lang=eng; ObSSOCookie=FGsYyjrDOuNEo8YDcsuGyGbNLiNHdYhd2KNadPeXVP3QANE1qSSD1MztciPjs8VTJI6eC%2BhHafuJmz2fT5vnAPtIM%2BUUNwOrrDPen7x%2FIN7hyp9HaALL9SMfn6Ha7440D3spbQlI0bD6TU%2FAs67KxVetCBpE%2ByYn4NgNVsORFK8oHItqNbIV4oi2uc0qXytz8K%2FzWRRdb3dJqfs8s0rvJaxGk6oNQlPkeI8hu%2F0AlnhW524ECXi9ekle%2BgrNTuxP%2FriPLutiA26vAc2XdiFb3KjJSP8EOjFd6UxdkWWFNK%2F4%2BorD7EyZNsqzXXhTss1emHZyYafoZYaUqPAhtJgwF%2BmL4rK0EHup4rXfqXhB%2FyA%3D; TS4bad9a=1cc00741eab01154883b9ad2f999af91e14b81e4fee3ff595028f578; TSdba859=378e1ddc33cb0b320bb8be91c1ee3805e14b81e4fee3ff595028f3ab94c5a48904d4c6a54f6719a6a7b3c4bc; lds-youtube=true; s_cc=true; s_sq=%5B%5BB%5D%5D
DNT   1
Host   www.lds.org
Referer   https://www.lds.org/lesson/
User-Agent   Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:14.0) Gecko/20100101 Firefox/14.0.1
X-Requested-With   XMLHttpRequest

[B]Response[/B]

<html><head><title>Apache Tomcat/6.0.29 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - /lesson/WEB-INF/views/errors/generalError.jsp</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>/lesson/WEB-INF/views/errors/generalError.jsp</u></p><p><b>description</b> <u>The requested resource (/lesson/WEB-INF/views/errors/generalError.jsp) is not available.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/6.0.29</h3></body></html>

[B]HTML[/B]

HTTP Status 404 - /lesson/WEB-INF/views/errors/generalError.jsp

type Status report

message /lesson/WEB-INF/views/errors/generalError.jsp

description The requested resource (/lesson/WEB-INF/views/errors/generalError.jsp) is not available.
Apache Tomcat/6.0.29


[color="blue"]GET https://www.lds.org/lesson/services/log/jsError?...rl=https://www.lds.org/lesson/js/main.js?ver=662    204 No Content    21ms   
jquery.js (line 4)[/color]

[color="red"]TypeError: window.strings is undefined
[Break On This Error]    

...epicker:{version:"1.8.13"}});var z=(new Date).getTime(),J;d.extend(M.prototype,{...
[/color]



After I let this go a while, I got the following dialog:

Warning: Unresponsive script

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script debugger, or let the script continue.

Script: chrome://browser/content/browser.js:12724


I've given up on trying to get in to Lesson Schedules right now. It doesn't seem to be working.

LisaAn
Church Employee
Church Employee
Posts: 259
Joined: Mon May 14, 2012 1:16 pm
Location: Riverton, Utah, USA

Postby LisaAn » Mon Aug 13, 2012 12:06 pm

I was able to get into Lesson Schedules fine this morning about 10am. I also did an extensive search of the log files and didn't find any significant errors. Are you still having problems getting in? Thanks.
QA Engineer

mevans
Senior Member
Posts: 1280
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Postby mevans » Wed Aug 15, 2012 12:50 pm

It's worked for me yesterday and today just fine.


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