Not able to upload images

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rekips
New Member
Posts: 2
Joined: Wed Mar 28, 2012 2:29 pm

Not able to upload images

#1

Post by rekips »

I am trying to upload pictures to my newsletter. I have tried a couple different formats and have made sure that the file was small enough. Each time I get an error message with a note that the image type is not allowed. I've tried with jpeg and png. I've tried using Chrome and Firefox.
jdlessley
Community Moderators
Posts: 9833
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

#2

Post by jdlessley »

I just tried adding images to an article. All were successful. I tried the format types .jpeg, .png, .jpg, .bmp, and .TIFF. I did not change any of the native sizes for uploading. The largest was 1.72 MB (1545 x 1024 pixels).

I am using FF 11.0.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
failproof
Member
Posts: 162
Joined: Sun Mar 04, 2012 11:34 am
Location: South Jordan, UT, USA

#3

Post by failproof »

To be clear, are you adding an "Attachment" or are you trying to use the "Insert Image" function in the body of the message?

Review the wiki: https://tech.lds.org/wiki/Creating_arti ... Newsletter
Image file types are not listed as allowed types for attachments, but they are allowed if you "Insert Image" in the body.
rekips
New Member
Posts: 2
Joined: Wed Mar 28, 2012 2:29 pm

#4

Post by rekips »

Bingo. That was exactly the problem. Thank you SO much!
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