Not able to upload images

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Not able to upload images

Postby rekips » Wed Mar 28, 2012 1:38 pm

I am trying to upload pictures to my newsletter. I have tried a couple different formats and have made sure that the file was small enough. Each time I get an error message with a note that the image type is not allowed. I've tried with jpeg and png. I've tried using Chrome and Firefox.

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Postby jdlessley » Wed Mar 28, 2012 2:15 pm

I just tried adding images to an article. All were successful. I tried the format types .jpeg, .png, .jpg, .bmp, and .TIFF. I did not change any of the native sizes for uploading. The largest was 1.72 MB (1545 x 1024 pixels).

I am using FF 11.0.
JD Lessley
Have you tried finding your answer on the Help Center page or the LDSTech wiki?

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Postby failproof » Fri Mar 30, 2012 12:16 pm

To be clear, are you adding an "Attachment" or are you trying to use the "Insert Image" function in the body of the message?

Review the wiki:
Image file types are not listed as allowed types for attachments, but they are allowed if you "Insert Image" in the body.

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Postby rekips » Wed Apr 04, 2012 1:50 pm

Bingo. That was exactly the problem. Thank you SO much!

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