Finding my Ward and Stake on the Map

Beta testing of maps.lds.org
ssgrandberry
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Posts: 2
Joined: Mon Feb 06, 2012 8:44 pm

Finding my Ward and Stake on the Map

Postby ssgrandberry » Mon Feb 06, 2012 8:56 pm

I am on a MAC with OS 10.
I logged into the website
I got a window with options for Directory, Download, and Options
:cool:The directory works
:(The Options button does nothing
:(The Download button just tries and tries, but nothing happens

veehb
Member
Posts: 51
Joined: Sun Aug 15, 2010 9:06 am
Location: Taylorsville, Utah, USA

Postby veehb » Mon Feb 06, 2012 10:36 pm

I'm having the same problem. Directory finds my ward, personal listing, and a map showing the location of my home. But, selecting the icon at the bottom of the screen with a pop-up saying "My Ward & Stake" does nothing. Selecting Download tries, but no results. I'm using a MacBook Pro, LION OS 10.7.3, and Firefox 9.0.1. Is this problem just on the Mac OS?

ggconrad
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Posts: 33
Joined: Tue Jul 26, 2011 7:11 pm
Location: Albuquerque, New Mexico, United States of America

Postby ggconrad » Tue Feb 07, 2012 1:50 am

I am having the same issue. I haven't been able to access "My Ward & Stake" on the map for a couple of weeks now. I'm using Windows Vista with Firefox 9.0.1.

slcbtf
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Posts: 4
Joined: Tue Feb 07, 2012 10:29 am

Postby slcbtf » Tue Feb 07, 2012 10:30 am

Same issues. I've try finding my ward/stake information via the link and nothing happens. I am able to find my ward information via the search bar, but the directory or anything like that isn't available. I'm on a pc with windows 7

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AileneRHerrick
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Posts: 299
Joined: Mon Dec 08, 2008 2:33 pm
Location: Moses Lake, Washington, United States

Postby AileneRHerrick » Sun Feb 12, 2012 5:36 pm

The directory link from "View My Ward" does not work for me. I am redirected to a ward directory, but it's not mine. It is another ward in my stake. I'm signed into my LDS Account and there isn't any calling or other special situation that would cause another ward's directory to display.

The "download" link stays in a "pending state" (with the swirling circle icon) when I click on it.

The "options" link also does nothing for me.

I am using Mac OS X 10.6.8, and I got the same results using two browsers: Safari 5.1.2 and Firefox 10.0.1.

chris.elsberry
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Posts: 2
Joined: Mon Feb 13, 2012 2:41 pm
Location: Phoenix

Postby chris.elsberry » Mon Feb 13, 2012 2:47 pm

I am having the same issues. When I "View Your Ward" or "Locate Me" nothing happens on the map.

I'm using Windows 7, Chrome 16.0.912.77

erinbourgeous
Church Employee
Church Employee
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Joined: Thu Dec 08, 2011 4:54 pm

Postby erinbourgeous » Wed Feb 15, 2012 10:57 am

Looks like it's working now or I'm just unable to duplicate the error. For future reference, could you also include the build version from http://www.lds.org/rcmaps/monitor along with the browser/os? Thanks!
Erin Bourgeous
Quality Assurance Engineer, LDS Church

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AileneRHerrick
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Posts: 299
Joined: Mon Dec 08, 2008 2:33 pm
Location: Moses Lake, Washington, United States

Postby AileneRHerrick » Wed Feb 15, 2012 12:33 pm

erinbourgeous wrote:Looks like it's working now or I'm just unable to duplicate the error. For future reference, could you also include the build version from http://www.lds.org/rcmaps/monitor along with the browser/os? Thanks!


I double-checked, and I am still having the same issues that I mentioned in comment #5 above.

Build Version: 3.1.1127
Browser: Safari 5.1.2 and Firefox 10.0.1
Operating System: Mac OS X 10.6.8

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AileneRHerrick
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Posts: 299
Joined: Mon Dec 08, 2008 2:33 pm
Location: Moses Lake, Washington, United States

Postby AileneRHerrick » Sun Feb 26, 2012 5:08 pm

AileneRHerrick wrote:I double-checked, and I am still having the same issues that I mentioned in comment #5 above.


As an update, I'm still having the same issues with the download and directory links. I notice that the options link is no longer there.

erinbourgeous
Church Employee
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Posts: 43
Joined: Thu Dec 08, 2011 4:54 pm

Postby erinbourgeous » Mon Feb 27, 2012 9:00 pm

The options link has moved, it's now on the far right of the toolbar (where the map controls are located).
Erin Bourgeous

Quality Assurance Engineer, LDS Church


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