Accessing your own personal membership info on Iphone
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Accessing your own personal membership info on Iphone
I am trying to teach my mother-in-law how to use LDS Tools. I use an Android and she uses an Iphone. If I go to my name on my phone, I can look at all of my membership information including membership number, ordinance dates, etc. My mom has tried to do the same on her Iphone and all she can see is her membership number. How can she view the rest?
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Re: Accessing your own personal membership info on Iphone
Is she signed in? After that, the iOS folks will have to help you. But I can't believe that presenting personal information is one of the differences between Android and iOS.alict59 wrote:How can she view the rest?
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Re: Accessing your own personal membership info on Iphone
She wouldn't be able to see anything if she wasn't. The real question is if the MRN attached to the account is her MRN and not someone else's (like her spouse).lajackson wrote:Is she signed in?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
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Re: Accessing your own personal membership info on Iphone
Yes, she is signed in and the membership number shown is her own. Her spouse was a non-member so wouldn't have a number.