Syncing data now limited to only 10 units in the stake

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
johnglis
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Syncing data now limited to only 10 units in the stake

Postby johnglis » Wed May 24, 2017 10:34 am

I use an iPhone 4 running iOS 7.1.12 ( the latest available for that phone) and I use Ward Tools 2.5.1. The sync screen has recently changed to only allowing the selection of 10 units out of my stake. I am a Stake Employment Specialist and it does not help if I cannot see the listings for all of the units in the stake!! If I sync for the 10 units allowed, then try to sync the other units, the original 10 disappear. How can I sync all of the units in the Stake? This has only been a problem in the last week or so. I used to be able to sync all of the units.

russellhltn
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Re: Syncing data now limited to only 10 units in the stake

Postby russellhltn » Wed May 24, 2017 4:10 pm

Ward Tools or LDS Tools? Big difference.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

johnglis
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Re: Syncing data now limited to only 10 units in the stake

Postby johnglis » Wed May 24, 2017 7:35 pm

Ward Tools

russellhltn
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Re: Syncing data now limited to only 10 units in the stake

Postby russellhltn » Wed May 24, 2017 8:34 pm

I'm surprised they're still around. Ward Tools is not church software. The export they originally depended on disappeared. If they're downloading via web, I'd think they'd get a phone call asking them to take it down. The church frowns on 3rd party software that uses church data.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

johnglis
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Re: Syncing data now limited to only 10 units in the stake

Postby johnglis » Wed May 24, 2017 10:52 pm

I was wrong. It is ldstools.

1cabin1
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Re: Syncing data now limited to only 10 units in the stake

Postby 1cabin1 » Wed May 24, 2017 11:17 pm

I have this same issue using LDSTools. My Stake has 12 Units and I can only see 10. I can not see Stake info either.

russellhltn
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Re: Syncing data now limited to only 10 units in the stake

Postby russellhltn » Thu May 25, 2017 5:37 am

I'd suggest you use the in-app feedback to report the problem. It will also send some diagnostic info to help the developers.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: Syncing data now limited to only 10 units in the stake

Postby sbradshaw » Thu May 25, 2017 7:11 am

Are you out-of-unit leaders, or is it your regular home stake you can't see all the wards for?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

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sbradshaw
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Re: Syncing data now limited to only 10 units in the stake

Postby sbradshaw » Thu May 25, 2017 10:31 am

You might try using the in-app "Contact Us" option to send feedback to the support team.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

johnglis
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Re: Syncing data now limited to only 10 units in the stake

Postby johnglis » Thu May 25, 2017 11:15 am

It is my regular home stake. Used to be able to sync the entire stake a few weeks ago in the same app. Didn't have to select up to ten units. I will try the "contact us" approach.


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