Cannot log into LDS Tools

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
shelleylevi3
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Joined: Fri Mar 24, 2017 3:02 pm

Cannot log into LDS Tools

Postby shelleylevi3 » Fri Mar 24, 2017 3:07 pm

Recently I've tried to get on the app and it takes me straight to the log in page. After I enter my username and password(which work on other logins) it starts downloading but never finishes and so I can't access anything. I've tried closing and reopening and app and even reinstalling it without success. Still can't get past the login.

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sbradshaw
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Location: Provo, UT
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Re: Cannot log into LDS Tools

Postby sbradshaw » Fri Mar 24, 2017 11:06 pm

Are you able to see your ward if you log in to https://www.lds.org/directory/?lang=eng?
Samuel Bradshaw • If you desire to serve God, you are called to the work.

shelleylevi3
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Posts: 1
Joined: Fri Mar 24, 2017 3:02 pm

Re: Cannot log into LDS Tools

Postby shelleylevi3 » Sat Mar 25, 2017 1:47 pm

Yes

klegarza
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Joined: Sun Apr 16, 2017 9:40 am

Re: Cannot log into LDS Tools

Postby klegarza » Sun Apr 16, 2017 9:45 am

I hit sync on my Apple cell phone to update LDS TOOLS and now it won't come on even when I sign it,
Can you fix that problem for me?
Thank you.
Kay Legarza

russellhltn
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Location: U.S.

Re: Cannot log into LDS Tools

Postby russellhltn » Sun Apr 16, 2017 11:36 am

klegarza wrote:I hit sync on my Apple cell phone to update LDS TOOLS and now it won't come on even when I sign it,
Can you fix that problem for me?

Odds are the servers are overloaded. I'd try again later.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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