A ward member can can not log into lds tool.

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
brycter
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A ward member can can not log into lds tool.

Postby brycter » Sun Mar 05, 2017 2:58 pm

Hello everyone , I have a sister in our ward that can not log in to lds tool. We download the application. Type in here lds.org login and nothing downloads. we have uninstalled and reinstalled the application multiple times. I can log in with my login and everything works fine.

Is there a setting somewhere in this sisters preferences that we do not have turned on or off.

thanks brother kendrick

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sbradshaw
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Re: A ward member can can not log into lds tool.

Postby sbradshaw » Sun Mar 05, 2017 6:23 pm

Because it's Sunday, it's possible that the Church servers are overloaded. You might try again this evening or sometime during the week.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

jonesrk
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Re: A ward member can can not log into lds tool.

Postby jonesrk » Sun Mar 05, 2017 6:24 pm

Can she log into lds.org and go to the directory there? That will let you know if her LDS Account is connected to her membership info.
Ryan Jones
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