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Enable TouchID

Posted: Wed Feb 22, 2017 2:07 pm
by sjmertlich
My TouchID stopped appearing in the app yesterday and I cannot see a way to bring it back under the settings. Has anyone seen this and/or fixed it?

Re: Enable TouchID

Posted: Wed Dec 27, 2017 9:22 pm
by jasonpbyu
Started happening for me. Ever find a solution?

Re: Enable TouchID

Posted: Thu Dec 28, 2017 7:17 am
by zaneclark
Two things to try... Delete the app and reload and/or reboot your device.... One of these should work...

Re: Enable TouchID

Posted: Thu Dec 28, 2017 8:27 am
by jasonpbyu
thanks. i deleted app, rebooted, reinstalled and it gave me the touch ID options. a bit annoying you have to do that. When my banking app wont read fingerprint after a few tries it asks for password, disables touch ID, but its very simple to turn it back on.

Re: Enable TouchID

Posted: Thu Dec 28, 2017 9:41 am
by johnshaw
troubleshooting 101, it's been around since computers were invented - I've had PLENTY of apps that are NOT LDS that required similar messing around. I always find that the easiest and quickest thing is what I want, rather than spending weeks attempting to 'fix' something - posting on boards, etc...