Member's name different on iPad &iPhone app

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
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bsummie
Member
Posts: 66
Joined: Mon Apr 11, 2011 9:56 pm

Member's name different on iPad &iPhone app

#1

Post by bsummie »

Any thoughts on why a sisters name would be different in the directories depending on which device we are using? On the iPad it shows her preferred name in the app, but it has her real name on the iPhone.
Thanks!
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Member's name different on iPad &iPhone app

#2

Post by russellhltn »

Are you looking at the same place on both (directory, not callings). is it using the same LDS Account to sync with? Things will display differently depending on the calling of the person whose account is being used.

Otherwise, I'm guessing it's a preference setting. I'm assuming both have a recent sync.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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