Error Downloading
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- New Member
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- Joined: Mon Mar 30, 2015 9:50 am
Error Downloading
After updating to version 2.4.0, then trying to login for the first time, it attempts to download the data. I get the following message:
Error Downloading
Some information could not be downloaded, please try again later.
I have tried many times over the course of a couple of days with no success. (BTW I have a leadership calling and therefore have access to more data).
Error Downloading
Some information could not be downloaded, please try again later.
I have tried many times over the course of a couple of days with no success. (BTW I have a leadership calling and therefore have access to more data).
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- Community Administrator
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Re: Error Downloading
What OS?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
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Re: Error Downloading
iOS 7.1.2 BTW, I have deleted the app and re-installed, that did not help. Another piece of information that may or may not be helpful. I am the Bishop of a YSA ward, so my records are in my home ward and shadowed in the YSA ward.
- sbradshaw
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Re: Error Downloading
I believe there was a short-term outage of the web service this morning. Does it work now?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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- New Member
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Re: Error Downloading
It still does not work. I have made many attempts starting Sunday evening and through out today. Is there a way I can just go back to the previous version?
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- New Member
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- Joined: Tue Mar 31, 2015 3:16 pm
Re: Error Downloading
Having the same problem since Sunday and it is now Tuesday at 3:22 pm
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- New Member
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Re: Error Downloading
I have had that same problem since Saturday, 28 Mar. It is on all my apple tablets/iPhone.
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- New Member
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- Joined: Fri Apr 03, 2015 10:55 pm
Re: Error Downloading
I am running iOS 8.2. I have lds tools version 2.4.0. Because I could not access the directory, I have tried uninstalling, turn off IPAD, restart and reinstalling lds tools app. I now get a screen that is my lds account sign in. I type in name and password, I get a downloading screen, then a screen that says - Error Downloading - Some information could not be downloaded, please try again later. Ditto for my iPhone 5. Both were working well the last time I used the app a few weeks ago.
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- Member
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- Location: Littleton, CO-USA
Re: Error Downloading
Is this still down? I keep getting a message when trying to sync that LDS.org is down for maintenance.
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- New Member
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- Joined: Fri Apr 03, 2015 10:55 pm
Re: Error Downloading
Mine is fixed. I clicked on the help button in LDS tools before trying to sign in. I was directed to lds tools support, they emailed me in a short time and directed me to the website (lds tech) where after joining a group, I was able to download a beta version of the update coming in about 2 weeks in the App Store. I am usually very wary about beta versions, but since the other version was non-functioning, I took a chance. It works.