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Edit contact info

Posted: Fri Dec 26, 2014 5:46 am
by bsummie
Hello,
I can't seem to find how to edit my families profile information. I thought a member could edit their profile ie change phone number or address, but it looks like I can only edit those who can view it (ie stake or ward members). Any thoughts?
Thanks!

Re: Edit contact info

Posted: Fri Dec 26, 2014 11:04 am
by russellhltn
It looks like I can do that in the android version. Just tap on the "pencil" at the top, and then I can go into those fields to make changes.

If you can't find that feature in the iOS LDS Tools, you can always go to the Directory on lds.org and do it there.

Re: Edit contact info

Posted: Fri Dec 26, 2014 11:27 am
by bsummie
Thanks I tried that too. My only option is to edit, and that just changes my visibility.

Re: Edit contact info

Posted: Fri Dec 26, 2014 11:58 am
by russellhltn
What is your household situation? I think the ability to edit is limited to the "parents". If you are a "child" of a household, even if you are 18 or over, it may not work.

Re: Edit contact info

Posted: Fri Dec 26, 2014 12:02 pm
by bsummie
I'm an adult. We talked about it in PEC and our bishop said he had the same issue, and had to go through the clerk. I could have sworn I did it before.

Re: Edit contact info

Posted: Fri Dec 26, 2014 1:27 pm
by jdlessley
jtsummie wrote:Thanks I tried that too. My only option is to edit, and that just changes my visibility.
So when you click the Edit link next to your phone number or e-mail address you do not see a dialog like the one below?
phone_edit.jpg
Edit Phone Number
(85.47 KiB) Not downloaded yet
The image is a capture from the online Directory. In this case I can edit the phone number in the Phone number text box.

Re: Edit contact info

Posted: Fri Dec 26, 2014 1:40 pm
by bsummie
I only get the bottom half of the box from visible down. Same thing happened when I loged onto a windows computer.

Re: Edit contact info

Posted: Fri Dec 26, 2014 1:42 pm
by bsummie
See picture

Re: Edit contact info

Posted: Fri Dec 26, 2014 1:47 pm
by jdlessley
The image you are showing is showing just the visibility setting because you cannot edit your address. Only your clerk can do that. Try your telephone number or e-mail address. I think you will find you can edit those.

Re: Edit contact info

Posted: Fri Dec 26, 2014 2:02 pm
by bsummie
Good call thank you. We moved within our same Ward boundaries and thought we could update it. Now that you mention it.... It may have been because of my previous calling I could do it. Thanks so much for the help!