LDS Account Password Not Recognized in LDS Tools on iPhone 4

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
agrantc
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LDS Account Password Not Recognized in LDS Tools on iPhone 4

Postby agrantc » Fri Aug 29, 2014 3:45 pm

LDS Account Password Not Recognized in LDS Tools on iPhone 4
My LDS Account password works for Stake and Ward Directory, LDSJobs.org but not fir the LDS Tools App. on my iPhone 4s. How do I sink all my LDS Account passwords?

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aebrown
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Re: LDS Account Password Not Recognized in LDS Tools on iPho

Postby aebrown » Fri Aug 29, 2014 3:58 pm

The user name and password for LDS Tools is exactly the same as for the sites you mentioned. So there is no sync issue. Sometime it's tricky to enter a password on a mobile device. Are you sure you entered it the same?

russellhltn
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Re: LDS Account Password Not Recognized in LDS Tools on iPho

Postby russellhltn » Fri Aug 29, 2014 4:22 pm

Did you just change it? I've found in the past it can take some time to sync.

Are there any of characters that could cause a problem?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

KrisBigler1953
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Re: LDS Account Password Not Recognized in LDS Tools on iPho

Postby KrisBigler1953 » Sat Nov 29, 2014 11:08 am

I think I am having this same issue with my iPhone4. I can sign in to lds.org with my computer but now I cannot sign in to LDS tools using my phone. I used to be able to do this all the time. Now what is the problem? I am very confused.

russellhltn
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Re: LDS Account Password Not Recognized in LDS Tools on iPho

Postby russellhltn » Sat Nov 29, 2014 11:50 am

KrisBigler1953 wrote:I think I am having this same issue with my iPhone4. I can sign in to lds.org with my computer but now I cannot sign in to LDS tools using my phone. I used to be able to do this all the time. Now what is the problem? I am very confused.

Did you change your password? Does it contain anything that is not a number or a letter? I'm thinking certain punctuation might be a problem.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: LDS Account Password Not Recognized in LDS Tools on iPho

Postby sbradshaw » Sat Nov 29, 2014 11:01 pm

I think a third reason why LDS Tools sync might fail is if the church servers are busy (such as certain times of the day on Sunday).
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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