Can't view directory data.

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
nola
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Posts: 1
Joined: Wed Apr 17, 2013 2:55 pm

Can't view directory data.

Postby nola » Wed Apr 17, 2013 2:59 pm

Why would lds tools app all of a sudden stop bringing up member data on iPhone but does display data on directory at lds.org?

3 weeks ago the lds tools app on my Iphone stopped displaying data on members.
My lds tool app is updated. I have enjoyed the lds.tools app for few years until 3 weeks ago.

I can view members' address, telp etc in ward/stake directory on lds.org on computer.

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Moderator note

Postby jdlessley » Wed Apr 17, 2013 4:25 pm

[Moderator note: This thread was split from the "Can't view directory data" thread in the Directory forum because they discuss different topics.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can't view directory data.

Postby russellhltn » Wed Apr 17, 2013 4:41 pm

Bad sync?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Biggles
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Joined: Tue May 27, 2008 4:14 am
Location: Watford, England

Re: Can't view directory data.

Postby Biggles » Thu Apr 18, 2013 12:41 am

nola wrote:Why would lds tools app all of a sudden stop bringing up member data on iPhone but does display data on directory at lds.org?

3 weeks ago the lds tools app on my Iphone stopped displaying data on members.
My lds tool app is updated. I have enjoyed the lds.tools app for few years until 3 weeks ago.

I can view members' address, telp etc in ward/stake directory on lds.org on computer.

Sometimes the data gets corrupted and no amount of syncing will correct that. The only recourse is to delete the app completely and reinstall.

Regrettably any custom lists etc., will be lost!


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