Birthday list will not load/update - I get failed with error "500"

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
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Birthday list will not load/update - I get failed with error "500"

Postby wesnance » Sun Aug 05, 2012 10:09 am

I am getting an error: " was not able to process the request. Failed with error 500. Please try again." I have tried multiple times with both iPad and iPhone. I removed LDS tools from iPhone and reloaded but still got the same error. I am using version 2.0.3

Anyone know what this means or how to get around this error?

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DOB Not Showing on Leader Access

Postby manielsen2002 » Sun Aug 05, 2012 12:25 pm

I'm having a similar problem, after having to clear all data and update my iPhone the birth dates and age do not show anymore. I can still see the other leader information but not the birth date and age.

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Location: U.S.

Postby russellhltn » Sun Aug 05, 2012 12:28 pm

Is this the same problem as reported in LDS Tools crashes when updating? Are you also an Executive Secretary?
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

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Access levels has apparently changed

Postby combblai » Sun Aug 12, 2012 8:33 am

Ward Executive Secretaries along with others have now been denied access to the bishops action and interview list on the iOS.

Since Ward Executive Secretaries are the key person in most wards in helping the bishop and counselors keep up with these actions items such as youth interviews and temple recommend interviews, I hope the Brethern reconsider this decision. :(

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