Deceased member still showing

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
jdlessley
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Location: USA, TX

Postby jdlessley » Thu Jul 19, 2012 9:46 am

mamouneym wrote:This is fine but he had been dead for many years so it is not like we can even remove him from the membership records in MLS because he was never there in the first place.
While there is no member record for a non-member spouse there is information on the member spouse's record. If the member desires, the deceased spouse can be removed from his/her record by terminating the marriage. Essentially a civil marriage is terminated at the death of a spouse. Another alternative is to contact LUS to have the non-member spouse data suppressed. This will remove the data from all online applications.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

lajackson
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Location: US

Postby lajackson » Thu Jul 19, 2012 1:43 pm

jdlessley wrote:This will remove the data from all online applications.


But not from LDS Tools on the iPod Touch. It seems there is still a glitch with the listing of families in the directory. The erroneous data (i.e., deceased spouse information in our case) appears in the duplicate and triplicate entries that have not gone away. In my current situation, the deceased spouse was a member and the information seems completely gone from everything except LDS Tools.

It would be nice if this bug in the app were to be fixed.


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