Entire Stake Callings Missing from LDS Tools Mobile

Discussions around the iPhone/iPad/iPod Touch versions of the LDS Tools Application.
tjhiker
New Member
Posts: 2
Joined: Tue Mar 27, 2012 4:51 pm

Entire Stake Callings Missing from LDS Tools Mobile

Postby tjhiker » Tue Mar 27, 2012 4:54 pm

LDS Tools for all leadership has all of the callings for Bishops, Stake President, and others missing. The thing in common is that they are all Out-Of-Unit members because its a YSA stake. The rest of the entire directory looks to be intact.

Broken on my end or yours?

jonesrk
Church Employee
Church Employee
Posts: 1454
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Tue Mar 27, 2012 5:09 pm

tjhiker wrote:LDS Tools for all leadership has all of the callings for Bishops, Stake President, and others missing. The thing in common is that they are all Out-Of-Unit members because its a YSA stake. The rest of the entire directory looks to be intact.

Broken on my end or yours?

They are all there in CDOL. I don't know if the issue is with the intermediate service or with the LDS Tools app.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

tjhiker
New Member
Posts: 2
Joined: Tue Mar 27, 2012 4:51 pm

Postby tjhiker » Tue Mar 27, 2012 5:27 pm

I would imagine its with the intermediate service.

aawinters
New Member
Posts: 6
Joined: Tue Sep 08, 2009 10:42 am
Location: Lindon, Utah, USA
Contact:

Out-of-unit leaders missing from LDS Tools on iPhone

Postby aawinters » Sun Apr 15, 2012 12:09 pm

On performing an update today, all out-of-unit leaders are missing for the entire YSA stake in LDS Tools. The leaders are still listed in MLS, CDOL, and in the web directory. I'm the Stake Clerk and the 2nd Counselor in the Stake Presidency sees the same issue on his iPhone.

vradmall
New Member
Posts: 1
Joined: Mon Apr 30, 2012 11:41 am

Same Problem. Any Solutions?

Postby vradmall » Mon Apr 30, 2012 11:51 am

We have Out-of-Unit leaders in our Ogden YSA Stake that appear in cdol correctly, but do not show in LDS tools. We have discovered that each Out-of-Unit leader that has an iphone or ipad, can see a few Out-of-Unit leaders in the YSA leadership. They can only see the YSA Out-of-Unit leaders from their own home Stake, but no one else.
Is there a solution? Is there anyone trying to solve the issue? Is there an ETA on a fix? What can be done?

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Mon Apr 30, 2012 4:15 pm

Has anyone notified the development team through the support e-mail address? From the wiki article LDS Tools for iPhone - Known Issues it says this:
If you have verified that all is correct, and you are having a problem not listed here, please e-mail ldstools-iphone@ldschurch.org detailing the steps needed to reproduce the problem. That will help aid us in finding out what is going on.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jhillstead
New Member
Posts: 2
Joined: Fri May 11, 2012 2:27 pm

Postby jhillstead » Fri May 11, 2012 2:29 pm

I'd like to throw in here with the same problem. So thread will move back to the top. I need my LDS Tools contacts (out of unit members)

jhillstead
New Member
Posts: 2
Joined: Fri May 11, 2012 2:27 pm

Postby jhillstead » Sun May 13, 2012 6:48 am

Update...... It's fixed! All contacts showed up last night. Just in time to make some important calls...... Thanks to those responsible


Return to “iPhone/iPad LDS Tools”

Who is online

Users browsing this forum: No registered users and 1 guest