LDS TOOLS don't have data for my account and my Stake of Carrefour, Haiti.

Discussions around the BlackBerry version of the LDS Tools application.
yvenor2002
New Member
Posts: 3
Joined: Sat May 28, 2011 1:06 pm

LDS TOOLS don't have data for my account and my Stake of Carrefour, Haiti.

Postby yvenor2002 » Tue Oct 02, 2012 1:57 am

Hi,
I want to inform that I don't see data for my Stake or for my account. I don't know why, but I see only five (5) people.

I don't know if someone of you has been find this problem in there account or stake.
Please check for resolve the problem.

Kindly
Cham Yvenor

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aebrown
Community Administrator
Posts: 14689
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Oct 02, 2012 4:54 am

I would recommend that you sign in to LDS.org and look at the Directory (under Sign In/Tools). Do you see the same 5 people there?

If you do, then this must be because Haiti is a country that has its Default Privacy Settings set to private. That means that people will only appear on your ward and stake directory lists when they specifically choose to make their household profile public (stake or ward visibility). Like the Directory, LDS Tools can only show those members who have made their profile public.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

russellhltn
Community Administrator
Posts: 20745
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Tue Oct 02, 2012 10:02 am

Some countries (like the US) allow the church to use "Opt-out" in the directory. But some countries (like the UK) have stricter privacy laws and only allow "opt-in". This isn't a technical issue as much as a law-of-the-land issue.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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