Tech Forum

For new members moving into my ward, I cannot see their record number. I also cannot see what Ward they are moving from. I've just noticed this in the last week or two. Very frustrating. I have to login to LDS.org to find record numbers and previous Ward information. Is anyone else running into this? I'm running on Android.

jasonjaussi wrote:For new members moving into my ward, I cannot see their record number. I also cannot see what Ward they are moving from. I've just noticed this in the last week or two. Very frustrating. I have to login to LDS.org to find record numbers and previous Ward information. Is anyone else running into this? I'm running on Android.

This might be an Android thing. The IOS and Android versions of LDS Tools are developed at different rates. Invariably the IOS version is ahead of the Android version. At some stage the Android version will have those features.

Make sure you are looking at an individual record and not the household record

On my android phone when looking at the individual I see [Contact, Household, Callings and Classes, Home and Visiting Teaching, Membership Information] you will need to scroll the headings to see them all, the information you are looking for is under Membership information

kd7mha wrote:Make sure you are looking at an individual record and not the household record.

The latest update to LDS Tools on Android made this information more difficult to find in a counterintuitive way. As kd7mha says, click on the individual name, slide all the way over to the membership information, and you should see everything.

Thank YOU!!! Switching from household to individual did the trick. I can now see the info I need!