Glitch in sync

Any discussions around the Member Tools App on various mobile and electronic devices
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debsiebert
New Member
Posts: 2
Joined: Wed Jan 04, 2017 4:14 am

Glitch in sync

#1

Post by debsiebert »

Hello. I’m being forced to sync in LDS Tools and it’s getting stuck and takes me back to sync again. Please don’t suggest if I’m inputting the correct password. There is a tech glitch in the force sync and I can’t get in to the app. I used TOOLs through mobile website this morning and that’s working through there.
I hope the app regarding sync gets fixed soon!
Thank you!
jdlessley
Community Moderators
Posts: 9913
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Glitch in sync

#2

Post by jdlessley »

There are server issues today and has been ongoing for several hours. We may have to wait until Monday morning after they are able to take a look at what or where the problem(s) is (are).
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jsward0120
New Member
Posts: 5
Joined: Sun Apr 06, 2014 7:14 pm

Re: Glitch in sync

#3

Post by jsward0120 »

Good to know. I've been having issues logging in to Tools all day. I also can't log in on the website using Firefox, but I can with Safari.
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