Privacy settings in Tools
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Privacy settings in Tools
Is there a way to change privacy settings in Tools? The new Directory does not allow anyone but the member to adjust their privacy. I am a clerk and often have requests to change these settings.
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- Senior Member
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Re: Privacy settings in Tools
Yes, just find the household or individual, press on the 'pencil in red circle' icon in the lower right and then select the Privacy tab. At least that's where it is on Android. I expect iOS is very similar.
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Re: Privacy settings in Tools
This week we had a change where several members have entire wards now show up as private in their tools. Did SLC make a blanket change? Do we all have to go back in and "opt-in" even though our settings are already set to Stake Visibility? I'm curious if other stakes are seeing this same change.
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Re: Privacy settings in Tools
I don't know where in the world you are located, but some countries require an "opt-in" posture where the US is an "Opt-out" posture. If your area saw recent legal changes requiring members to be marked private unless they "opt in," that would explain a blanket change to your stake.Nickimball1 wrote:This week we had a change where several members have entire wards now show up as private in their tools. Did SLC make a blanket change? Do we all have to go back in and "opt-in" even though our settings are already set to Stake Visibility? I'm curious if other stakes are seeing this same change.
There is also the possibility of an incorrect sync due to server loads on Sundays which prevent the data to come down correctly and then who knows how Member Tools would display the results. I have done a recent sync today (I'm in Oklahoma, USA) and have no problems seeing members in our ward and stake.
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Re: Privacy settings in Tools
It's not in the release notes, but I noticed a recent update to Tools made it clear what information has been tagged "private" so as to caution leadership about giving that information out. That, combined with living in a "opt-in" country like the UK, could cause what you're seeing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Privacy settings in Tools
I live in Texas and we recently noticed the same issue as above except that 20-25% of the ward members had some piece of their information (email typically) become private without the member changing anything. The recent orange notification change has made it more obvious but some members have mentioned that it happened earlier in 2020. Is there a known issue or a known fix?Nickimball1 wrote:This week we had a change where several members have entire wards now show up as private in their tools. Did SLC make a blanket change? Do we all have to go back in and "opt-in" even though our settings are already set to Stake Visibility? I'm curious if other stakes are seeing this same change.
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Re: Privacy settings in Tools
There's been scattered reports in the forum, but nothing really definitive.jhausen wrote:I live in Texas and we recently noticed the same issue as above except that 20-25% of the ward members had some piece of their information (email typically) become private without the member changing anything. The recent orange notification change has made it more obvious but some members have mentioned that it happened earlier in 2020. Is there a known issue or a known fix?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Privacy settings in Tools
Since yesterday (04/10/21) I am seeing "Private-Leadership Only" by most of the names when I go to the organization level in tools. Is this a fault with a new download, or has there been a legal change?
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Re: Privacy settings in Tools
Not that I've heard of. What country are you in? Any legal change would be country-specific.broalexander wrote:Since yesterday (04/10/21) I am seeing "Private-Leadership Only" by most of the names when I go to the organization level in tools. Is this a fault with a new download, or has there been a legal change?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Privacy settings in Tools
Those who have set their information to private are showing up in orange now in Member Tools on my phone.