Can'the log into LDS Tools

[wf00]

Yes!!! Was able to get in this morning.

[mccown]

Yes, the iOS mobile app is now working. Strange that the web app method would login, but the mobile app wouldn't. Thanks for checking.

[bsaunders8]

No, still does not work for me. On an Android OS based phone running LDS Tools 3.4.1.

Still getting the Error:

"Error
Failed to create a secure connection to LDS.org. Please check your device date and time, as well as your data connection, and then try to sync again."

[russellhltn]

LDS Tools 3.4.1

Did you mean to say 3.5.1? Anything before 3.5 is likely to get confused by the change from HT/VT to Ministering.

You have to be running at least Android 5 to download 3.5 or higher.

[pegasusss]

I have uninstalled and reinstalled and still cannot log into lds tools on my Android 4.4.4
Please help

[moderator note: personal and contact information redacted]

[rmrichesjr]

I have uninstalled and reinstalled and still cannot log into lds tools on my Android 4.4.4
Please help

This is a user-to-user forum, so the not a high likelihood that your request for help will be seen by anyone in a position to solve the problems. Please use a 'Feedback' or 'Help'/'Contact Support' link or button on a page or screen fairly close to where the problem is visible.

[russellhltn]

Android 4.4.4

It may not work. Please see this post. A number of people have reported that the older LDS Tools is confused by the new server setup and does not function. Others have indicated that it may work ok for the "rank and file" members, but not for the leadership.

I'd suggest keeping your eyes open for affordable upgrade options.

[laurameyerink]

I'm having the same problem and have been for months. I've tried reinstalling it as well, but to no avail. I'm running android.

[lajackson]

I'm running android.

Are you running Android 5 or better? LDS Tools 3.5.1 does not run on earlier versions of Android.

[Lmjamie]

Please try the fix in this post. https://tech.lds.org/forum/viewtopic.php?f=115&t=33302