LDS Tools not syncing

Any discussions around the LDS Tools App on various mobile and electronic devices
sklundt
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Posts: 1
Joined: Sat Sep 30, 2017 11:12 pm

LDS Tools not syncing

Postby sklundt » Sat Sep 30, 2017 11:20 pm

I noticed that LDS Tools on my iPad had not been synced since last Sunday. When I clicked on Sync, the message that "this may take a few minutes" popped up, but then immediately went away without syncing. Then the screen froze and would not let me view anything else onLDS Tools. I then deleted the app and reloaded it from the App Store. When I opened the new app, it asked for my username and password. I typed in both and then clicked on Sign In. The message that "this may take a few minutes" popped up but immediately went away, leaving me at the Sign In page.

Is anyone else having this problem? I've got an iPad 2. Maybe it can't handle the recent update adding the missionary progress record??

benlouws
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Posts: 1
Joined: Fri Sep 22, 2017 3:16 pm

Re: LDS Tools not syncing

Postby benlouws » Sun Oct 01, 2017 6:04 am

Exactly the same on my end, except that it seems I can still use the app after trying to sync. I didn't delete the app. I came to the forums first.

herronkw
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Joined: Sat Mar 06, 2010 10:07 am
Location: Fredericksburg, VA
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Re: LDS Tools not syncing

Postby herronkw » Sun Oct 01, 2017 6:29 am

Same issue here on all of our devices (iPhone 7 / iPad Mini 4 / iPad Pro).

gregbelnap
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Posts: 1
Joined: Sun Oct 01, 2017 10:53 am

Re: LDS Tools not syncing

Postby gregbelnap » Sun Oct 01, 2017 10:57 am

I tried to sync but it will not work. I tried to log out and log in again but now I am locked out.

nanettedave
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Joined: Sun Oct 01, 2017 2:28 pm

Re: LDS Tools not syncing

Postby nanettedave » Sun Oct 01, 2017 2:29 pm

I am having the same problem. I thought it was a password issue and I changed my password several times.

bowshanks
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Posts: 3
Joined: Sun Oct 08, 2017 9:31 am

Re: LDS Tools not syncing

Postby bowshanks » Sun Oct 08, 2017 9:43 am

I'm having the same issue (ipod touch). I sent an email via the "contact us" in the app referencing this thread.

susieclyde
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Posts: 1
Joined: Wed Mar 01, 2017 8:25 pm

Re: LDS Tools not syncing

Postby susieclyde » Sun Oct 08, 2017 10:04 am

I'm having same issues. I thought it was because my phone is so old it won't connet to wifi anymore, but my iPad 2 does connect to wifi and it won't sync either.

kennyg
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Posts: 2
Joined: Sun Oct 08, 2017 10:34 am

Re: LDS Tools not syncing

Postby kennyg » Sun Oct 08, 2017 10:35 am

I am having exactly the same issue. Any doses yet?

larbrad
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Posts: 1
Joined: Sun Oct 08, 2017 12:20 pm

Re: LDS Tools not syncing

Postby larbrad » Sun Oct 08, 2017 12:22 pm

I am having the same problem today also. I have deleted LDS Tools twice now, rebooted my phone. At one point after re-installing it the sync started and got about 80%done then just stopped. All I know to do is to keep trying to delete and reinstall.

iuseamac
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Posts: 1
Joined: Sun Jan 08, 2017 1:26 pm

Re: LDS Tools not syncing

Postby iuseamac » Sun Oct 08, 2017 12:42 pm

Same problem on iphone and iPad. Had the problem a couple of Sundays ago, then it worked a couple of days later. Gone again today. I'm running iOS 11.02 on a 6s plus and 9.7" iPad Pro.


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