Unable to sync LDS Tools on iOS 11

Any discussions around the LDS Tools App on various mobile and electronic devices
rem1701e
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Unable to sync LDS Tools on iOS 11

Postby rem1701e » Sun Sep 24, 2017 10:26 am

I tried to sync LDS Tools this morning on both my iPad and iPhone and was unable to get the app to sync on either device. The message about "Downloading ..." comes up and immediately disappears. Both devices are on iOS 11 and are running version 3.2.1 of LDS Tools. Anyone else having similar issues.

eblood66
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Re: Unable to sync LDS Tools on iOS 11

Postby eblood66 » Sun Sep 24, 2017 10:35 am

On Android I'm getting a message that the LDS Tools services are down this morning.

rem1701e
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Joined: Tue May 18, 2010 6:32 pm
Location: Jerome, Idaho, USA

Re: Unable to sync LDS Tools on iOS 11

Postby rem1701e » Sun Sep 24, 2017 10:36 am

Oh good. Glad to know it isn't a new OS issue.

michaelcox
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Re: Unable to sync LDS Tools on iOS 11

Postby michaelcox » Sun Sep 24, 2017 12:11 pm

No error message on iOS 10 or iOS 11 but neither will sync.

rem1701e
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Location: Jerome, Idaho, USA

Re: Unable to sync LDS Tools on iOS 11

Postby rem1701e » Sun Sep 24, 2017 1:59 pm

Looks like it is working again.

herronkw
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Re: Unable to sync LDS Tools on iOS 11

Postby herronkw » Sun Oct 01, 2017 6:32 am

Issue still exists as far as I can tell. Tried syncing four different devices with same results.

lynnhalterman
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Re: Unable to sync LDS Tools on iOS 11

Postby lynnhalterman » Sun Oct 01, 2017 7:18 am

I am having the same issue with both iPhone and IPad.

zaneclark
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Re: Unable to sync LDS Tools on iOS 11

Postby zaneclark » Fri Oct 06, 2017 7:50 am

I am able to sync both iPad and iPhone with iOS11....

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sbradshaw
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Re: Unable to sync LDS Tools on iOS 11

Postby sbradshaw » Fri Oct 06, 2017 8:58 am

I think this is a Sunday overload problem, not an iOS 11 problem. For the past few Sundays the authentication servers have been hitting their limit, which has been causing sync problems in all the apps and sign-in problems on LDS.org. Developers are working to mitigate the issue and find a better long-term solution.
Samuel Bradshaw • If you desire to serve God, you are called to the work.

kennyg
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Re: Unable to sync LDS Tools on iOS 11

Postby kennyg » Sun Oct 08, 2017 10:40 am

I don't think this is a Sunday overload issue. I have tried multiple time on different days and times with the exact same issue. It pops up and says "downloading..." then immediately quits. The app shows my last sync date was 10/1.


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