LDS Tools Missing from Windows 10 Store

Any discussions around the LDS Tools App on various mobile and electronic devices
rsamis
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LDS Tools Missing from Windows 10 Store

Postby rsamis » Fri Oct 21, 2016 10:33 pm

I got a new Windows 10 tablet last week, and when I was loading my favorite apps on it from the Windows Store, a search failed to turn up LDS Tools. I also did a search on my other W10 machine that already has LDS Tools installed, and I couldn't find the app in the Store there either. I'm hoping it's been pulled in advance of a new, full-featured release, but I fear it's being discontinued :| . Can anyone shed some light on the mysterious disappearance? Thanks.

jdlessley
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Re: LDS Tools Missing from Windows 10 Store

Postby jdlessley » Sat Oct 22, 2016 9:49 am

I just tested an install on my Windows 10 laptop and the app is in the store. You may need to do a general search rather than a search through your favorites. It may have been temporarily been pulled, or there may have been a glitch. Try again.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

rsamis
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Re: LDS Tools Missing from Windows 10 Store

Postby rsamis » Sun Oct 23, 2016 6:36 pm

No, whatever search term I try, I only get Gospel Library, Mormon Channel and LDS News Digest. I'm in Canada; maybe it has been removed from the Canadian store? What version of Tools for Windows is current? My laptop has 2.1.3, released in 2015. BTW, thanks for your quick reply JD.

russellhltn
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Re: LDS Tools Missing from Windows 10 Store

Postby russellhltn » Sun Oct 23, 2016 7:28 pm

I'm in the US, and I'm not seeing it on my laptop store either.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: LDS Tools Missing from Windows 10 Store

Postby sbradshaw » Sun Oct 23, 2016 7:31 pm

Samuel Bradshaw • If you desire to serve God, you are called to the work.

russellhltn
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Re: LDS Tools Missing from Windows 10 Store

Postby russellhltn » Sun Oct 23, 2016 7:55 pm

sbradshaw wrote:Are you able to click a direct link?
https://www.microsoft.com/en-us/store/p/gospel-library/9wzdncrfj2k4

That seems to work. I wonder why it's not turning up in a search?
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

russellhltn
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Re: LDS Tools Missing from Windows 10 Store

Postby russellhltn » Sun Oct 23, 2016 8:02 pm

Well, that was a awkward install. The download went well enough, but it took 3 tries just to get it started. It threw a system exception during the second attempt. I wonder if it got hidden due to complaints?
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ToManyLetters
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Re: LDS Tools Missing from Windows 10 Store

Postby ToManyLetters » Sat Oct 29, 2016 1:45 am

Well, that was a awkward install. The download went well enough, but it took 3 tries just to get it started. It threw a system exception during the second attempt. I wonder if it got hidden due to complaints?


Unfortunately, no. The Church has asked that the app be removed from the Windows Store (both on phones and PCs) as it has elected to not expend the necessary funds to bring the app up to par or to meet legal privacy requirements necessary in various countries.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10

fernsten
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Re: LDS Tools Missing from Windows 10 Store

Postby fernsten » Mon Oct 31, 2016 10:20 pm

ToManyLetters wrote:
Well, that was a awkward install. The download went well enough, but it took 3 tries just to get it started. It threw a system exception during the second attempt. I wonder if it got hidden due to complaints?


Unfortunately, no. The Church has asked that the app be removed from the Windows Store (both on phones and PCs) as it has elected to not expend the necessary funds to bring the app up to par or to meet legal privacy requirements necessary in various countries.

:( :( :( :( :(
Lame.

ldspaultosutah
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Re: LDS Tools Missing from Windows 10 Store

Postby ldspaultosutah » Tue Nov 01, 2016 6:57 am

Sad Indeed.

Think of how many users could be reached through windows 10 universal apps, through tablets and pc's. I understand the phone issue. If the church used this theory with missionary work, the Book of Mormon would be translated in precious few languages. Hopefully they will pick this up again sometime soon.


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