LDS tools

Any discussions around the LDS Tools App on various mobile and electronic devices
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LDS tools

Postby LGoodwillie » Mon Dec 28, 2015 5:11 pm

I am locked out of my LDS tools app on my phone. I said it could access touch ID the other day and I've been locked out ever since. I have tried just a regular sigh in and it says "Sign-In Failed. Please check your username and password." I deleted the app and re-installed it and it still does the same thing. My user name and password work on the LDS tools app on my iPad and for Just not on the phone app. What do I need to do, to get this app back working on my phone? Thank you. Lisa Goodwillie

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Re: LDS tools

Postby russellhltn » Mon Dec 28, 2015 5:18 pm

Is this an iPhone?
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

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Re: LDS tools

Postby sbradshaw » Tue Dec 29, 2015 7:26 pm

Have you changed your LDS Account username or password recently? Sometimes those changes take some time to get to all the systems.
What operating system is your phone running?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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