LDS tools
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- New Member
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- Joined: Mon Dec 28, 2015 3:32 pm
LDS tools
I am locked out of my LDS tools app on my phone. I said it could access touch ID the other day and I've been locked out ever since. I have tried just a regular sigh in and it says "Sign-In Failed. Please check your username and password." I deleted the app and re-installed it and it still does the same thing. My user name and password work on the LDS tools app on my iPad and for LDS.org. Just not on the phone app. What do I need to do, to get this app back working on my phone? Thank you. Lisa Goodwillie
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Re: LDS tools
Is this an iPhone?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- sbradshaw
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Re: LDS tools
Have you changed your LDS Account username or password recently? Sometimes those changes take some time to get to all the systems.
What operating system is your phone running?
What operating system is your phone running?
Samuel Bradshaw • If you desire to serve God, you are called to the work.