Some names missing from LDS Tools Directory
-
- New Member
- Posts: 1
- Joined: Sun Sep 14, 2014 5:00 am
Some names missing from LDS Tools Directory
Not everyone's names are showing up in my LDS Tools Directory. I look at other's and they have the new people in our branch. I sync and see that information is downloading, but still nothing. Any suggestions?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Some names missing from LDS Tools Directory
[Moderator note: I split this question out from the All Ward Membership Info Missing After Sync (and Reinstall) topic, since it deals with a separate issue.]
When you compare your Directory with others, do you all have the same permissions? Specifically, if the people you are comparing with are bishopric members, clerks, or executive secretaries, but you are not, then it could be that they are seeing members who have privacy settings applied to their households such that only leaders can see them.knimmer wrote:Not everyone's names are showing up in my LDS Tools Directory. I look at other's and they have the new people in our branch. I sync and see that information is downloading, but still nothing. Any suggestions?
-
- New Member
- Posts: 5
- Joined: Mon Sep 01, 2014 12:31 pm
Re: Some names missing from LDS Tools Directory
Our issue was resolved. It turned out to be bad data in a member's address.