LDS Tools Lists & Wiped after update

Any discussions around the LDS Tools App on various mobile and electronic devices
kentbaker1
New Member
Posts: 3
Joined: Tue Jan 10, 2012 4:34 pm

LDS Tools Lists & Wiped after update

Postby kentbaker1 » Thu Dec 12, 2013 5:42 pm

Hi there,
I've found that my lists of ward groups are wiped after every LDS Tools update. Quite frustrating especially as the updates are quite frequent. Is there a way to fix this? A wonderful tool that makes my calling much more efficient! Thanks for your help

jdlessley
Community Moderators
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: LDS Tools Lists & Wiped after update

Postby jdlessley » Fri Dec 13, 2013 9:13 am

[Moderator note: This thread was moved into a more appropriate forum for the topic.]

What operating system are you using? One the system is identified we can move the thread into that forum and get better exposure to those using that system's version of LDS Tools.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

lajackson
Community Moderators
Posts: 6131
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: LDS Tools Lists & Wiped after update

Postby lajackson » Fri Dec 13, 2013 11:24 am

kentbaker1 wrote:Hi there,
I've found that my lists of ward groups are wiped after every LDS Tools update.

I have found this to be true on both iOS and Android. I think it is because the database gets wiped each time there is an upgrade, and while the member information is downloaded again, the lists are not stored on the Church servers.

It is frustrating and I do not use lists very often because of it.


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