BlackBerry Playbook Problems

Discussions around the BlackBerry version of the Gospel Library application.
ronbrey
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BlackBerry Playbook Problems

Postby ronbrey » Mon May 21, 2012 2:25 pm

I downloaded the Gospel Library for BlackBerry Playbook when it was first released. Everything worked great with exception of the program freezing occasionally. Several weeks ago the annotations feature suddenly no longer worked. In the past, the pop-up menu for highlighting, notes, etc would come up whenever I would touch a verse. Now when I touch a verse the pop-up menu no longer appears. I've tried deleting/reinstalling the application, re-syncing, signing in/out, all with no success. I've had to go back to using the Gospel Library on my iPod but would love to return using the program on my Playbook. Any ideas?

kaxorpie
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Same Issue

Postby kaxorpie » Sat May 26, 2012 11:11 pm

I've been having the same issues. Is there an update in progress?

rskifton
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Same here...

Postby rskifton » Sun Jun 03, 2012 9:38 am

It just doesn't highlight anymore. It's seems I didn't even do anything to bring this on, but it probably is because of the latest playbook update (2.0.1.358).

proubinet
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Postby proubinet » Tue Jun 12, 2012 5:13 pm

I have been having the same issue. I was told developers monitor this forum. Hopefully someone will get this fixed. I have not been able to highlight or add annotations since the last 2.0 update. I have tried re-installing from app world and by side loading, neither have gotten the highlighting to work.

lajackson
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Postby lajackson » Tue Jun 12, 2012 7:44 pm

proubinet wrote:I was told developers monitor this forum. Hopefully someone will get this fixed.


Often the developers do monitor this forum. But to make sure they know of something, it is best to submit a bug report through the e-mail address they have established for the particular device you are using.

proubinet
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Postby proubinet » Sat Jun 16, 2012 11:10 am

lajackson wrote:Often the developers do monitor this forum. But to make sure they know of something, it is best to submit a bug report through the e-mail address they have established for the particular device you are using.


I did that a month ago. :mad:

rskifton
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Postby rskifton » Sun Jun 24, 2012 6:59 am

proubinet wrote:I did that a month ago. :mad:


Me too, no reply! :confused:

proubinet
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Postby proubinet » Sun Jul 01, 2012 9:52 am

Based on the fact that nobody seems to get a response on the highlighting issue I get the feeling the developers have better things to do. I wish they would try to fix it, but PlayBook users must not be important enough.

russellhltn
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Postby russellhltn » Sun Jul 01, 2012 12:21 pm

proubinet wrote:Based on the fact that nobody seems to get a response on the highlighting issue I get the feeling the developers have better things to do. I wish they would try to fix it, but PlayBook users must not be important enough.


This is likely a community project where the developers are donating their time. I also suspect there's not very many of them.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

digbads
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Postby digbads » Mon Jul 09, 2012 7:27 am

I work on the BB stuff, but the PlayBook version is based on the Android version. Once PlayBook upgraded its OS from the initial 2.0 release, the highlighting stopped working. We have been looking for a fix, but our abilities on debugging the Android stuff on the PlayBook are limited. We are looking for community help to assist us with it, but haven't got any responses yet. If anyone knows a Android/PlayBook developer that could assist us, please have them contact me at h.rushton@ldschurch.org.


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