Maps logs me out of my lds.org account whenever I press "view your ward and stake".

Discussions about the Maps Tool on lds.org.
jonathancalvert
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Maps logs me out of my lds.org account whenever I press "view your ward and stake".

Postby jonathancalvert » Tue Jan 26, 2016 10:41 pm

I get booted to the login screen every time I try to "view my ward and stake". This may be because of another issue... I recently moved from Canada to Australia and had my records moved with me. However, maps and the directories still give me access to the information from both stakes. I'm just trying to view the member's locations in my area of Sydney. Any help would be appreciated.

lajackson
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Re: Maps logs me out of my lds.org account whenever I press "view your ward and stake".

Postby lajackson » Sat Mar 26, 2016 12:40 pm

Visit with your new ward clerk to verify that your records are in your new ward. It sounds as if the computers are confused and know you moved but have not completely finished the process. This may be because you have moved from North America to another area.

You clerk can also work with the Global Service Center to help complete the change.

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sbradshaw
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Re: Maps logs me out of my lds.org account whenever I press "view your ward and stake".

Postby sbradshaw » Fri Apr 01, 2016 7:13 am

It's unusual that you would see directory information for both stakes. Most likely this is temporary while your records are being transferred. The maps tool is probably not set up to display more than one stake at a time so it doesn't know which to display and logs out.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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