Move household location bug

Discussions about the Maps Tool on lds.org.
jdlessley
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Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Move household location bug

Postby jdlessley » Wed Jan 23, 2013 11:44 pm

I have run into a move bug that is repeatable when moving "unverified" household locations. To get a household location marker to move to a new location and remain there requires performing the move action twice. I am performing the move action as an administrator (assistant ward clerk). I have only determined it to be a problem for "unverified" household locations. I have not checked the behavior for moving "member verified", "verified - approximate location", or "verified" household locations. The only browser I have checked this behavior in is Firefox 18.0.1.

I will note this behavior was only observed during one session - I ran out of unverified households to do further testing. These are the steps taken and have been repeatably the same:
  1. Click on household name in Maps household directory listing.
    Alternatively, click on the location marker if it is visible or can be found.
  2. Click the "Move" link in the household location marker callout dialogue box.
  3. Navigate the map to the desired location.
  4. Click the "Start Move" button in the "Set Location" dialogue box.
  5. Place the mouse cursor cross-hair at the desired location and left click the mouse.
  6. Select either "Approximate location" or "Exact location" in the "Set Location" dialogue box.
  7. Click the "Submit" button.
Following step 7 the marker returns to the previous location and changes from "unverified" to "verified" or "verified-approximate location" as determined by the selection in step 6. Repeat steps 1 through 7 to get the location marker to remain at the location set in step 5.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Move household location bug

Postby jdlessley » Thu Jan 24, 2013 9:32 pm

I've done some more household location marker moves. All the moves I made required all seven steps to be repeated the second time for the move to stick. I also moved some "verified' and "verified - approximate location" household locations and experienced the same behavior.

There is one thing I noticed this time that I did not pay attention to yesterday. During the run through of the steps to move the household marker the second time, the location marker is displayed at the moved location when the household information dialogue box is displayed. When the household information dialogue box is cancelled the location marker returns to the old location. Only by completing the move the second time does the location marker remain at the moved location.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

joelbeevers
New Member
Posts: 6
Joined: Sat Nov 24, 2012 3:18 pm

Re: Move household location bug

Postby joelbeevers » Sun Feb 09, 2014 4:29 am

I have consistently had the same problem, and have always had to do the moves twice.

However, now it has stopped working for me altogether for unverified households. I am able to move the marker and it connects the old and new markers with a line, but then no matter how long I wait it never registers with the system. I have repeated the same set of procedures several times for the same household and it still hasn't registered. So now we are left with a bunch of incorrect households that we cannot move.

This is using Safari on Mac, Version 5.1.10.

bballrob
Member
Posts: 104
Joined: Wed Sep 14, 2011 6:20 am
Location: The Great White North

Re: Move household location bug

Postby bballrob » Sun May 25, 2014 1:10 am

I've been doing some of this today on my Mac, using Safari v7.0.3. I did several moves this afternoon, and they seem to have held to when I logged in several hours later.


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