Ward clerk cannot move households

Discussions about the Maps Tool on lds.org.
psnarula
Member
Posts: 92
Joined: Mon Dec 01, 2008 7:11 pm
Location: Wiesbaden, Germany

Ward clerk cannot move households

Postby psnarula » Sun Jan 01, 2012 11:04 am

Is there a bug with moving households right now? I am the ward clerk in my unit (if it matters, we are an American military unit in Germany). I have successfully moved households in the past. We have had a few families that have moved recently within the ward boundaries and their mapped locations need to be updated. I select the household, click "Move" on the popup, and drag the household to the new location. I tell the computer that the new location is "Exactly Correct" (see attachment) but then nothing changes. In the past, these changes were processed immediately. But not today...
Attachments
Capture.jpg
(86.7 KiB) Downloaded 88 times

psnarula
Member
Posts: 92
Joined: Mon Dec 01, 2008 7:11 pm
Location: Wiesbaden, Germany

Postby psnarula » Sun Jan 01, 2012 3:00 pm

It's working now. Just like it always did. I dunno. Anyway, this is resolved.

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Jan 01, 2012 4:47 pm

This can be expected to happen with the high use demand on church servers on Sundays. The best time to do anything involving the church servers is any other day of the week except Sunday.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


Return to “Maps”

Who is online

Users browsing this forum: No registered users and 1 guest