Bishop cannot logon to LCR in clerk's office

Discussions about the Leader and Clerk Resources on lds.org.
bamamoser
New Member
Posts: 7
Joined: Sun May 11, 2014 4:52 pm

Bishop cannot logon to LCR in clerk's office

Postby bamamoser » Sat Jan 27, 2018 10:12 am

The bishop cannot log onto LCR in the clerk's office. The clerk can but the stake clerk cannot.

The bishop check on the stake clerk computer and it works fine as well as on his home computer. We cleaned up the drive to reset the settings and tried on both windows explorer and chrome

Bro. Moser
Hesperia Stake Clerk

russellhltn
Community Administrator
Posts: 23283
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Bishop cannot logon to LCR in clerk's office

Postby russellhltn » Sat Jan 27, 2018 12:00 pm

What happens when the bishop or the stake clerk tries to log in?

Could it be something wrong with the keyboard that prevents them from entering their password?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

bamamoser
New Member
Posts: 7
Joined: Sun May 11, 2014 4:52 pm

Re: Bishop cannot logon to LCR in clerk's office

Postby bamamoser » Tue Jan 30, 2018 7:49 pm

I starts to load the page but only the top line shows up and then it quits. It seems to work fine for the ward clerk and it works fine for all of us on the stake computer.

russellhltn
Community Administrator
Posts: 23283
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Bishop cannot logon to LCR in clerk's office

Postby russellhltn » Tue Jan 30, 2018 8:09 pm

All I can think of is clear the cache and cookies. Something on that computer must be poisoned.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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