Internal service error on Welfare Services Requests page

Discussions about the Leader and Clerk Resources on lds.org.
monamills
New Member
Posts: 2
Joined: Fri Jun 30, 2017 6:42 pm

Internal service error on Welfare Services Requests page

Postby monamills » Fri Jun 30, 2017 7:04 pm

I am unable to access the Welfare Services Requests page to fill out a food order for a family.

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.


How soon might the page be available, or is there something on my end that isn't working?

Thanks.

M. Mills

monamills
New Member
Posts: 2
Joined: Fri Jun 30, 2017 6:42 pm

Re: Internal service error on Welfare Services Requests page

Postby monamills » Sat Jul 01, 2017 1:07 pm

Okay--among other things I tried clearing my cache. That's what did the trick. I was able to fill out the form after that.

leahreetta
New Member
Posts: 1
Joined: Wed Aug 02, 2017 6:45 am

Welfare Services returning 500

Postby leahreetta » Wed Aug 02, 2017 6:49 am

Hello,

I'm trying to access the welfare services portal for the first time as a RS president and the website is giving me a 500 server error. Does anyone know if the site is down and when it will be back up, or if I am required to obtain more access from someone? Any help would be much appreciated as I have some members in need that I am having trouble helping.

scgallafent
Church Employee
Church Employee
Posts: 1485
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Internal service error on Welfare Services Requests page

Postby scgallafent » Wed Aug 02, 2017 7:19 am

I moved your post into another thread dealing with the same issue. The message before yours suggests that clearing the cache may resolve the issue.

toriannmerritt
New Member
Posts: 1
Joined: Sun Jan 14, 2018 1:50 pm

Re: Internal service error on Welfare Services Requests page

Postby toriannmerritt » Tue Jan 16, 2018 8:31 pm

I am also having this same problem. Do you know how I can fix it?

lajackson
Community Moderators
Posts: 7625
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Internal service error on Welfare Services Requests page

Postby lajackson » Tue Jan 16, 2018 8:41 pm

toriannmerritt wrote:Do you know how I can fix it?

Just a hunch here. Have you tried clearing the cache?


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