Error when adding father to a membership record.

Discussions about the Leader and Clerk Resources on lds.org.
wasserbaech
New Member
Posts: 4
Joined: Sun Sep 25, 2016 7:23 pm

Error when adding father to a membership record.

Postby wasserbaech » Sun Jun 25, 2017 7:20 pm

Hello. I am a ward assistant clerk over membership. I recently created a membership record for a child, and in the process a peculiar error message appeared (one that looks like it wasn't intended for users to see):
{cmis.constraints.father.matchesMultiple}

I went ahead and the record was created but the father information was empty. I later tried to add the father to the record and I got a similar error message:
{cmis.constraints.parent.matchedMultipleRecords}
and the father is still not shown in the record.

Would the experts please take a look? In case it helps, the father I am trying to add is not a member of the church. I have screen shots that I would be happy to share in a private communication with the developers. Thank you.

Sincerely,
Steve Wasserbaech
Herriman Hills Ward

russellhltn
Community Administrator
Posts: 22160
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Error when adding father to a membership record.

Postby russellhltn » Sun Jun 25, 2017 8:17 pm

I suggest you contact Support.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

wasserbaech
New Member
Posts: 4
Joined: Sun Sep 25, 2016 7:23 pm

Re: Error when adding father to a membership record.

Postby wasserbaech » Mon Jun 26, 2017 8:42 am

russellhltn wrote:I suggest you contact Support.


Thank you for this tip--I will contact them.
Steve


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