Home teaching overview

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pabla1
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Home teaching overview

Postby pabla1 » Tue Feb 28, 2017 4:49 pm

Does anybody know why in the home teaching overview section of High Priests the number of people assigned H teachers in the ward has been allocated totally to the HP gp with none to the Elders. The overview is also only accessible via HP organisation (why is this?) and it displays the elders total visits out of a total of zero (eg 30/0 where 30 is the number of visits made that month) and the HP will show something like 25/80 where 80 is the total families assigned to the Elders and HP. If they were divided 40 families each it should read Elders : 30/40, HP : 25/40

russellhltn
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Re: Home teaching overview

Postby russellhltn » Tue Feb 28, 2017 5:19 pm

I'm not sure what's happening in your situation, but there have been cases where the reports look odd if you don't have the rights to see the information. In this case, the HPGL may not have the rights to see the EQ's HT, so it would show a zero.

If I'm right, this can be checked by seeing what the Ward Clerk sees, as he can see both groups.
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Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Biggles
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Re: Home teaching overview

Postby Biggles » Wed Mar 01, 2017 12:39 am

FWIW - As an EQ Counsellor I can see both the HP & EQ HT Statistics by Month reports.

pabla1
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Re: Home teaching overview

Postby pabla1 » Wed Mar 01, 2017 2:20 am

Thank you for your replies. I logged into my account this morning (1 March) and lo and behold the details of both groups are now updated. I guess what has happened is I am a newly called HPGL and the changes I made to the system in February (separating the HP and Elders HT) are updated at the end of the month. I can now see both sets of statistics.

russellhltn
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Re: Home teaching overview

Postby russellhltn » Wed Mar 01, 2017 12:33 pm

pabla1 wrote:the changes I made to the system in February (separating the HP and Elders HT) are updated at the end of the month.

I think that's it. The baseline is calculated at the month rollover.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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