Home Teaching Statistics issue - LCR different from Tools

Discussions about the Leader and Clerk Resources on lds.org.
jayriggity
New Member
Posts: 26
Joined: Tue Apr 03, 2012 9:28 pm

Home Teaching Statistics issue - LCR different from Tools

Postby jayriggity » Sun Aug 07, 2016 10:03 am

Our PEC is seeing errors in home teaching statistics. Specifically, the lists showing families who have not been home taught.

In the LCR online and in Tools, we show the same families on the list of people not taught. But, the month-specific stats are different.

E.g., a family on tools shows that they've been visited every month all year. On LCR, it shows them not visited for the last several months.

On both, this family appears on the not visited list.

Anyone know what's going on?

russellhltn
Community Administrator
Posts: 20754
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Home Teaching Statistics issue - LCR different from Tools

Postby russellhltn » Sun Aug 07, 2016 10:25 am

When did the family move in to the unit? One change in moving HT from MLS to LCR is that you now have access to the visit record from before they moved in. However, unless you edit it, you don't have "ownership" of that record - so I don't think it counts in your stats.

You may have encountered a bug in the way that's handled.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jayriggity
New Member
Posts: 26
Joined: Tue Apr 03, 2012 9:28 pm

Re: Home Teaching Statistics issue - LCR different from Tools

Postby jayriggity » Sun Aug 07, 2016 10:41 am

Long term family. Not a recent move in.


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