HP Secretary is blocked from accessing LCR

Discussions about the Leader and Clerk Resources on lds.org.
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HP Secretary is blocked from accessing LCR

Postby letter4ben » Wed Feb 24, 2016 7:01 am

I am the ward clerk, and I have loved the access that LCR has granted to the various auxiliary leaders. Recently a new HP Secretary was called. The prior secretary had not been doing his job so the HT records and assignments are way off. He came to me a couple of weeks after he was called and asked for help getting logged in. He can log into lds.org just fine but overtime we try to log into LCR it keeps saying access denied because he doesn't have permissions to use its resources. I have checked that his calling is not a custom calling. I have checked that permissions are open on MLS. I am not sure where else to look. It seems like the system is not registering that he is in that position. Any thoughts?

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Re: HP Secretary is blocked from accessing LCR

Postby kisaac » Wed Feb 24, 2016 7:47 am

Of course, "permissions" in MLS will have no effect in LCR, as authority is granted for LCR by the calling you have (based on the Handbook) It's possible someone here (not me) can look up your ward and see if the calling is correct
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Re: HP Secretary is blocked from accessing LCR

Postby russellhltn » Wed Feb 24, 2016 10:56 am

Make sure the MRN for the person who holds the calling and the MRN on the LDS Account he's using matches. His account may not be set up right or he may be using someone else's MRN.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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Re: HP Secretary is blocked from accessing LCR

Postby sbradshaw » Fri Feb 26, 2016 4:25 pm

How is he getting to Leader and Clerk Resources – is he clicking a link/bookmark?
He may have been sent a link to a specific page on Leader and Clerk Resources that he doesn't have access to, but another leader does. Make sure he's going to the main page of Leader and Clerk Resources – for example, by using the My Account and Ward menu at the top of LDS.org.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

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