Email entered into LCR isn't showing up in MLS

Discussions about the Leader and Clerk Resources on lds.org.
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Mountainman141
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Joined: Thu Mar 19, 2015 10:03 am

Email entered into LCR isn't showing up in MLS

#1

Post by Mountainman141 »

We have found some in our stake that have emails listed in LCR (also visible on LDStools) but doesn't appear in MLS. Does anyone have any thoughts as to why this may be?
russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Email entered into LCR isn't showing up in MLS

#2

Post by russellhltn »

Have you checked to see what the privacy settings are? It's possible that certain settings will cause the email not to go to MLS. (MLS has no concept of privacy).

You might also try a unit refresh. It's possible that sync was broken for a time and all changes during that time never made it to MLS. A refresh would fix that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
besharp
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Posts: 1
Joined: Wed Nov 23, 2016 9:52 am

Re: Email entered into LCR isn't showing up in MLS

#3

Post by besharp »

Did you find a solution to this? I'm having a similar problem. Specifically, the member's individual email address appears in LCR but not in MLS.
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