Household Not Listed

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stanh0
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Household Not Listed

Postby stanh0 » Thu Nov 12, 2015 8:54 pm

One of the households does not appear on the Household list (or any other list in the Home Teaching section). How do I get this fine brother back? Is there a way to repair the home teaching tables?

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sbradshaw
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Re: Household Not Listed

Postby sbradshaw » Thu Nov 12, 2015 9:01 pm

Is he a member? Is he assigned to a different quorum or group than his priesthood office?
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stanh0
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Re: Household Not Listed

Postby stanh0 » Fri Nov 13, 2015 7:30 pm

Member and correct quorum. Was in system as home teacher and home teaching household. Moved one of his assignments and then he disappeared from print outs, but still okay on screen views. Then tried moving all of his assignments and now is gone from all of HT lists. Seems like I corrupted something.

russellhltn
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Re: Household Not Listed

Postby russellhltn » Fri Nov 13, 2015 7:50 pm

If you removed all his assignments, then he's going to move to the default "unassigned" list - EQ for a HoH who is an Elder, otherwise, to the HPG.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

stanh0
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Re: Household Not Listed

Postby stanh0 » Sat Nov 14, 2015 8:48 am

Not there. If we assume that some table in the Home Teaching application has become corrupted, how do I report this to someone who can repair this?

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Re: Household Not Listed

Postby russellhltn » Sat Nov 14, 2015 4:24 pm

Since you speak of house holds, I assume we're talking about trying to assign home teachers to him, not assign him to home teach.

Are you sure he's still the Head of House for that household (and that household is still in the ward)? Is he a member of the ward, or out of unit leader? Is he a member HoH or the spouse of a member?

Since HT/VT data was ported from MLS, I'm wondering if he's a non-conforming entry that was dropped because of some change in the "business rules" between MLS and LCR.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

stanh0
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Re: Household Not Listed

Postby stanh0 » Sat Nov 14, 2015 10:25 pm

Thanks for your help. Yes, this brother is HoH, member, and still shows up in all of the other applications along with his member spouse, but nowhere in the HT application so can't assign a home teacher to the household.

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sbradshaw
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Re: Household Not Listed

Postby sbradshaw » Sat Nov 14, 2015 11:01 pm

Are you able to assign his household from the companionships tab, instead of the households tab?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

jdlessley
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Re: Household Not Listed

Postby jdlessley » Sun Nov 15, 2015 6:29 am

While the brother may not show up on the lists, have you tried typing in his name rather than trying to select him from a list?
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Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

mstauff
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Re: Household Not Listed

Postby mstauff » Sun Nov 15, 2015 9:38 am

Any chance he's an out of unit member, or currently serving a mission (even if it's a mission where he's still in his home unit)? Those would be the most likely reasons for a member who might show up in other places not showing up in HTVT.


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