Missionary Progress Record Printing error

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hackley
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Joined: Sun Jan 25, 2015 6:33 pm

Missionary Progress Record Printing error

Postby hackley » Thu Sep 24, 2015 3:08 pm

When printing the Progress Report, any notes in the Help Needed column are not printed. All other columns print. Using OSX 10.10.5 and tried to print with Safari, Firefox, and Chrome.

wertdl
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Joined: Wed May 18, 2011 4:45 pm

Re: Missionary Progress Record Printing error

Postby wertdl » Thu Sep 24, 2015 7:40 pm

This was fixed on September 22. I'm able to see the Help Needed column successfully when I print. I'm using OSX 10.11 (El Capitan); tried the three browsers you specified as well.

hackley
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Joined: Sun Jan 25, 2015 6:33 pm

Re: Missionary Progress Record Printing error

Postby hackley » Thu Sep 24, 2015 7:55 pm

wertdl wrote:This was fixed on September 22. I'm able to see the Help Needed column successfully when I print. I'm using OSX 10.11 (El Capitan); tried the three browsers you specified as well.


Must have something to do with 10.11. The column header prints but any notes in the column will not print. I also tried it with Windows via Parallels. Same result.

wertdl
Church Employee
Church Employee
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Joined: Wed May 18, 2011 4:45 pm

Re: Missionary Progress Record Printing error

Postby wertdl » Thu Sep 24, 2015 8:39 pm

Have you tried private browsing or incognito mode? I wonder if something is cached on your machine.

wertdl
Church Employee
Church Employee
Posts: 92
Joined: Wed May 18, 2011 4:45 pm

Re: Missionary Progress Record Printing error

Postby wertdl » Tue Sep 29, 2015 7:38 pm

Just curious to know if my previous suggestion to use private browsing fixed the problem for you?

hackley
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Posts: 5
Joined: Sun Jan 25, 2015 6:33 pm

Re: Missionary Progress Record Printing error

Postby hackley » Tue Sep 29, 2015 9:37 pm

wertdl wrote:Just curious to know if my previous suggestion to use private browsing fixed the problem for you?


No, didn't work. The text doesn't even show up in the preview window of the printer dialogue. Could it be, you are at a higher permission level than I? Maybe printing out the Help Needed comments is a permission level specific?

hackley
New Member
Posts: 5
Joined: Sun Jan 25, 2015 6:33 pm

Re: Missionary Progress Record Printing error

Postby hackley » Thu Oct 01, 2015 10:10 am

I now have OS X 10.11 on my computer. No difference in the ability to print comments in the help needed column. I also tried printing on another computer running 10.10, no difference. Again, leads me to believe it is a permissions problem. I am the Ward Mission Leader, perhaps my permission is not high enough?


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