Visiting Teaching Reports Optimized Server

Discussions about the Leader and Clerk Resources on lds.org.
trishmartinez
New Member
Posts: 2
Joined: Thu Jun 11, 2015 6:59 pm

Visiting Teaching Reports Optimized Server

Postby trishmartinez » Thu Jun 11, 2015 7:05 pm

Hi,

My mom is a visiting teaching coordinator. She is now entering her reports online, which she loves, but she keeps getting script errors. Is there a certain internet server that is recommended for the website (such as Chrome is better for this program than firefox or something along those lines)? We've tried to debug but it doesn't do anything but freeze.

Thanks,
Trish

mevans
Senior Member
Posts: 1280
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Visiting Teaching Reports Optimized Server

Postby mevans » Thu Jun 11, 2015 10:11 pm

Which web browser are you using and which version? What kind of computer or device are you using?

I've tried the new LCR using Chrome and it works for me. I haven't tried it yet with other web browsers.

Have you tried disabling any add-ins/plug-ins in the web browser? They sometimes cause grief?

trishmartinez
New Member
Posts: 2
Joined: Thu Jun 11, 2015 6:59 pm

Re: Visiting Teaching Reports Optimized Server

Postby trishmartinez » Sun Jun 14, 2015 9:00 am

She is using firefox on an older dell computer. I thought about having her try Chrome (my preferred browser).

mevans
Senior Member
Posts: 1280
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Visiting Teaching Reports Optimized Server

Postby mevans » Sun Jun 14, 2015 9:19 pm

It's worth a try on Chrome to see if she has any different experience. Did you try disabling any browser extensions to see if that helped? They sometimes get in the way.

If that doesn't solve the problem, can you take a screenshot of the error and attach it to a message? That might help some people here figure out things.

russellhltn
Community Administrator
Posts: 20734
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Visiting Teaching Reports Optimized Server

Postby russellhltn » Sun Jun 14, 2015 9:24 pm

Make sure you don't have privacy, or incognito browsing turned on. I think the system has to be allowed to set some cookies to work.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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