What's interesting in all these things is that technology is a different beast mixed in with the "training". I think assistance with policy is top-down as described in the handbook, but assistance with technology might come from a different direction. For example, an assistant clerk with a messed up LDS Account who doesn't know what to do probably isn't going to get help from the bishopric. Maybe he could get help from a stake clerk. Likewise, a bishopric member with a problem LDS Account might go to one of his clerks for help, not to the stake clerk. Priesthood leadership may not have technology talents, but hopefully clerks can be found who do.scgallafent wrote:According to Handbook 1, 13.4.2, the bishopric and stake clerks.sbradshaw wrote:But who trains and provides support to the ward clerk?
I could see the benefit of a sandbox environment for clerks to learn things about how the tools work. If the bishop has problems with tools to which I don't have access, I can have him log in with his LDS Account and try to help him. Fortunately, most of the time, as an assistant ward clerk, I have sufficient access to help all the ward auxiliaries.